Rwandair successfully sabotaging its own grand plan to become the aviation leader in the region

I had heard so much from friends and family about Rwandair’s good deals. The Rwandan national carrier is fast becoming a favorite of many travelers on a budget. When my big sister, Gertrude, visited me in Johannesburg last November, she came aboard Rwandair and loved it. She had been upgraded to business class on the Kigali-Johannesburg leg of the trip. Jealous, right? I surely was.

So when I got my South Africa visa renewed on 10 Jan 2013, four days to my proposed date of travel, Rwandair was my preferred carrier of choice. I skipped from the South Africa High Commission on Nakasero Road down to the splash Rwenzori Courts, where the Rwandair offices are located, as catalogued in the Eye Magazine. And when I got there, the ticket cost me $565. It was a fabulous deal, I paid on spot and prepared for my night flight.

I have since learnt to travel light, and in this case, light means carrying one slightly over weight suitcase. Yes, I am known to travel with no less than 3 huge suitcases. So doing one is a mighty downgrade. I gave myself points for fitting my life over the next 15 months in Johannesburg into one bright orange Gino De Vinci suitcase.  Life was good.

After hours of waiting, transit and eventual travel, we landed at the OR Tambo International Airport in Johannesburg at the scheduled time- 5:30am on Tuesday morning. Tired from the flight and reeling from lack of sleep, we filed out of the plane and headed for the immigration desks. Once we completed with immigration, we moved to carousel 2 where the Rwandair baggage would come through. The carousel slowly spat out the baggage. It made a low humming sound as it made the rounds laden with bags. We crowded around it waiting for our luggage. No one seemed to be picking up their luggage, yet the carousel kept spilling out more and more bags.

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